Posts Tagged ‘people’

When we were at LegoLand I was struck by the high emotional intelligence of the employees. Their job is to make everyone feel like their Lego project is great. (You'd be surprised how many parents are there, swiping the white blocks from little kids at the Lego snowman contest.)

High emotional-intelligence jobs are very hard, and I would rather sweep floors. But I force myself to try to improve my emotional intelligence because people who don't try to improve it generally suck at it. And people with high emotional intelligence are fascinated by how to get even better at reading people.

So I'm always seeking out new data points for emotional intelligence so I can get that social skills boost I most definitely need.

Here's what I've learned about the social skills secrets of successful people:

1. Don't try to fake emotion.
The first thing you should do is stop trying to fake that you care. It simply doesn’t work. You know the studies about smiling? They show that if you really smile, your eyes wrinkle. If you fake smile, those wrinkles are not there. And we read that subconsciously.

In fact, most of what we read subconsciously is correct. Here’s a good summary of that in the Economist.  But the bottom line on reading people is that we have had millions of years to perfect the skill, and we’re good at it.

We can also tell right away how someone feels toward us. Researchers at the University of Toronto found that people judge empathy accurately in just 20 seconds of video without sound. This means we are reading the face. This also means that it’s pretty difficult for someone who doesn’t feel empathy to feign empathy.

2. Focus on doing rather than feeling.
I read a lot of books about how to have good social skills, and the instructions are always something specific I should say or do. For example, if someone is talking about themselves, I should not interject to talk about myself, but rather, ask a question about the other person.

I can do this. But I have a hard time caring, and it shows up as awkwardness—an act of empathy but no empathy showing in my face. Now I get it:  the whole “passing for normal” goal is useless.

It’s much easier for me to follow rules that involve doing instead of caring.

3. Pay attention to personality types.
You know you should make people feel good by recognizing them for their work. But it’s actually difficult to know the right way to do that; one way won’t work for everyone, and, not surprisingly, it comes down to personality.

There are four dominant types of personalities. (Take the Myers Briggs test here to find out yours. It’s free.)  There are four dominant types of people, each motivated primarily by either power, relationships, craftsmanship, or ideals.

4. First recognize then reward.
It's important to first recognize a job well done, with gratitude. But also, if you reward the person with appropriate work then you'll encourage a repeatedly outstanding performance. (Insights is a company that trains managers to think like this.)

Here are the four personality types and how to inspire them.

Power. Type-A types. For a job well done, reward this person with public recognition when a task or project is finished. Reward the person with visionary, forward-thinking projects.

Relationships. The cheerleader type. This person also wants some sort of public recognition, but it should be fun. And the thank-you speech is really important to this person. Reward them with projects that are varied and well defined.

Ideals. The crusaders. This person wants to be rewarded along the way, not just at the end. Reward this person as part of their team, not alone. Show faith in their ability to build strong partnerships by giving them more work to leverage that skill.

Craftsmanship. The perfectionists. Reward this person for attention to detail, and do it in a private, one-on-one way. They don’t want big fanfare. This person wants acknowledgement that they did a good job by seeing executive management adopt their work as the standard.

4. Judge yourself on how precisely you give a compliment.
You might not be in a position to reward someone at your company, but you are always in a position to acknowledge the work someone has done. This information helps you understand who wants acknowledgement for what. And you can mention something to them.

This seems subtle, but the difference between high emotional intelligence and merely average is that everyone knows you should give compliments when you can. But not everyone knows who needs what sort of compliment.

 

Penelope Trunk Blog

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I get an incredible amount of email from people with Asperger Syndrome. It’s all really similar. Here’s a sample:

“I’m 45 and a lawyer and I have Aspergers. I don't know what is appropriate, and not appropriate some of the time, such as talking too much about very personal info, or saying something that offends someone.

“I've gone through many friends in life.  Most can't deal with me, I've never been married, relationships get complicated, but luckily I've had a few who hung on regardless of my flaws.

“How do you feel and deal with the fallout when you say things that cause more problems than you would have had if you just kept your mouth shut? I want to take the attitude that if I say something inappropriate and it's held against me, screw 'em, I'm not going to worry about it, life is short.

“Do you think there a way of saying inappropriate, blunt things into an asset even though others don't approve of your behavior?”

I respond to everyone. I don’t even know why I’m writing this in a post – that I respond to all my emails. Because it just means I’ll get more. But I think, even though I know it’s terrible time management to respond to all emails, I must like it because look: I launched the Mailbag section. The emails are probably human contact that I need.

I was going to respond to this guy via email, and then I thought how we all have problems that we don’t know how to solve. Asperger’s is interesting to people in part because it’s just one version of the bazillion versions of personality flaws that each of us has to deal with about ourselves.

I am similar to the guy in the email above: I go through friends fast. I piss off colleagues. I feel lucky when people hang onto me. Honestly, I get frustrated with trying to fit in. It's really hard work and I'm really bad at it and it makes me want to give up.

I keep myself from giving up by making rules for myself. I can’t make the problem go away, but I can manage myself to limit how often my deficits will show. Here are three rules I have:

1. Don’t talk if possible.
Ryan Healy once told me that the only time I sound normal is when I’m giving an interview to a journalist. This is probably true. Because it’s not really a two-way conversation. It’s lecturing. In non-lecture situations I try very hard to say as little as possible, especially when situations seem like they have social conventions tied to them. I assume I do not know the rules. I try to tell people what I'm feeling so they know that I am trying hard to say the right thing even if I am not saying the right thing.

2. Don’t use the phone.
For some reason, people feel that a phone call does not have to stay on topic. In fact, people open up a phone call by talking with you about the thing that is not the topic. For example, “How have you been?” This question is disconcerting for me. Is the person really calling to talk about our mental state? Or do they mean our physical state? Or is that a fake question and the real topic is coming. I get nervous immediately because I don’t know what we are talking about. In an email, though, I can read through the whole thing, get to the topic, and respond directly to the topic. Email is so straightforward, and even if it’s not, it’s asynchronous, so I can ask for help.

3. Don’t tell jokes.
It will surprise you, I think, that I am very shy about making a joke. I do not understand jokes other people make, and I have been told that I make the kind of jokes a ten-year-old makes. (I love puns, for example, and I make pictures of people in Legos.) I know that people think this blog is funny. I know people think I’m funny. But the Farmer once explained me this way: “She is funny, but she doesn’t know she is being funny. She is sitcom-funny.”

I make rules like those three but I still get into lots of trouble.

The truth is that the only thing I am good at when it comes to dealing with Asperger’s, is controlling my environment and getting help when I can't. For example, there was tons of stupid stuff in this post that my blog editor cut.

When I have an email to answer that I think is complicated in the social rules department, I will forward it to a friend to ask if my answer is going to be okay.

I have a small group of friends that will edit me. I know which one will edit which thing, and when is a good time to reach them without bugging them.

When I want to throw a fit at work, I have a board member whose major job on the board is to keep me at bay. And I love him for helping me.

If I could give one piece of advice to everyone with Aspergers it would be to surround yourself with people who will help you and then trust them; do what they say.

And parents, if you have a kid with Asperger’s teach them to ask for help. Posing the question is so difficult. It’s so much easier to spew information than ask for information.

And for all of you who do not have Aspergers, I think there is a lesson here as well: We each have a deficit that could hold us back. Get help for it, on a regular basis. No one can get through life as a lone ranger.

 

Penelope Trunk Blog

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Question by Hans Moleman: Why do people use “Im saving it until marriage” as an excuse?
Just because you can’t get some doesn’t mean you need to make excuses

Best answer:

Answer by Karina Z
lmao

Know better? Leave your own answer in the comments!


Simplify Marriage

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The best thing about going to a rural school is that there are not really vacations. I'm not sure why. Maybe because we had bazillion snow days. Or maybe it's because no one needs two weeks off to go to Bermuda in March. Or maybe it's because kids need to get out of school early to help with crops. I am not sure. But what I am sure about is that school vacations are for rich people. They are for people who can take time off from work with financial impunity or, if they are brave enough to admit that vacation is torture for parents then they can afford to do stimulating stuff like a custom tour for your kids of the Metropolitan Museum of Art.

This is a picture of me deluding myself that I was working last week:

But of course I was not working. I was doing Passover which means dealing with the family's withdrawal from our bread addiction. This would be a good time to have a photo of some gross, unleavened food that I made for dinner one night during Passover, but I mostly just spent the week stressing having the only Seder in our county (yes, we imported Jews for the Seder) and having three days off for Easter (yes, the school calls it spring break and then passes out Easter eggs to my kids).

I was in denial the whole time about having no time for work. And when I don't blog I actually start to feel lonely and disconnected. As if when I'm not writing, my life is not really happening.

Tuesday was going to be my first day in five days that I did not have the kids home with me, but the dog bit my son's eye. This would be a good time for a picture of his eye bleeding all over the house while our big dog cowered in the corner and our little dog licked up the blood.

Later, in the hospital, after the second pediatric ophthalmologist checked out the rip in the tear duct, I said to my son:

"What were you doing with the dog?"

He said, "I was showing him my strongest Pokemon cards. But on the last one, I think he wanted it."

My son had bites on his leg and his head as well. The dog tried to kill him, I think. I mean, I just try not to think about it. We put the dog to sleep. That was a hard lesson for the kids.

And for me. I used to think dog breeders are evil and there are enough dogs in the world and we should all go to dog shelters. Now I think dogs are like babies. You want to know what you're getting, and it's not always the most ethical, humane thing to bring more life into the world, but it's what we do. And I want a purebred. I want to know what I'm getting into before I get into it. I know, no dog is certain, like no kid is certain. But kids and dogs are like playing the odds. I picked a smart, good-looking guy to have kids with, and I want to control the ingredients for my dog, too.

At the end of the day, we are exhausted. I watch The Social Network with the Farmer and I want to be Mark Zuckerberg and I think, I am messed up that I want to be a twenty-year-old guy. But let me tell you something: worrying about a gazillion-dollar company is so much easier than worrying about a kid.

The Farmer cannot stay awake for the movie, so I watch it alone. Then I get into bed. It's late, but the farmer wakes up.

Farmers always get up early for chores. It's non-negotiable even though when I took care of baby goat I proved that completely erratic feeding does not kill animals. Sleep is sacred on a farm and the only thing farmers wake up in the middle of the night for is sex. He says, "How was the movie?"

I take that as a mating call and do not answer. Instead I say, "Remember the flea bites I was telling you about? Look. I got another."

He lifts up my shirt to check for bites.

I tell him that the bites are on my arm.

Probably now he is wishing he had just stayed asleep. But I told him, once, or maybe a million times, that talking to me and caring about my feelings is good foreplay for me.So maybe this is why he says, "We had fleas in our house every summer when I was growing up. And no one complained as much as you. I thought you said you have high pain tolerance."

"Oh my gosh. Your mom had to deal with four little kids with flea bites?"

"No. Just three. Fleas don't bite men."

"Wait. You just told me I have low pain tolerance and you have never been covered in flea bites? Are you nuts? What about child birth? Do you think you could handle that better than me, too?"

"Okay. I'm sorry. I'm sorry. It's just that I can't believe how much you go to the doctor. People in the country wait 'til their arm falls off to go to a doctor."

"You think I'm excessive?"

"Well, look at the bite. It's next to the thing that you think is cancer."

"Oh yeah. That's right. Look at it again. Has the shape changed? Do you think it's cancer?"

He looks. He genuinely looks to see if the shape of my cancer has changed into a more cancer-y looking cancer spot. He says no. It looks the same.  He says, "You should have a doctor look at it because that makes you feel better."

That makes me feel so loved. So I reach over to my nightstand and get the foam stuff that we are using for birth control ever since I told him I had been lying to him about using birth control.

So I fill the applicator thing with foam, but the applicator is a dyslexic nightmare because I can never remember which part fills and which part pushes out the foam.

I squirt the foam and it's the wrong end of the tube and it flies everywhere. Most notably covering the wall and the ceiling. I look over at the Farmer. His head is under the sheet.

I say, "What are you doing?"

He says, "You always make a mess – I didn't want to get squirted."

We have sex while contraceptive foam drips down the wall. I can't write about the sex because the Farmer really wants us to have some part of our lives that is not on the blog. Not that I really understand intimacy. I'm trying, though.

The thing is that he is so good at sex and so annoying about keeping our morning routines on schedule, but I'm left to write only about the annoying part: the next morning.

The kids get to school, the farmer leaves to do his own chores, and there I am, stuck on the sofa. I can't move. I tell myself to do my to-do list.

I stand up. Find the newest issue of the Atlantic. Read about Tiger Moms and wonder how Tiger Moms stay awake when their kids are at school. I go to bed. I wake up and tell myself I will have coffee and do my to-do list. I bring the coffee to bed and fall asleep next to it.

When the coffee is cold, when I'm awake, I drink it and eat more bagels and then lay on the sofa telling myself I can't say I'm leading an honest life if every time I cannot cope with my life I eat a bagel to avoid having to think of what to do next.
I eat another bagel to confirm that I am leading a dishonest life shrouded in bagel consumption. And by the time the kids come home, I hate myself not just for eating bagels all day, but also for getting nothing done.

Now, a day later, I look back and wonder why I didn't just take a day off. There was too much. Too much taking care of people, too much medical drama, too much trying to work and not working. What I really needed was a day in bed with coffee and the Atlantic.

This would be a good time for a picture of me relaxing. But all I have is a Buddha that Melissa left for me to remind me to relax.

 

The only way to really get things done is to be in touch with how we are feeling and what we need. I wish I had been able to do that in the moment. But maybe seeing clearly in hindsight is a good step to seeing clearly in the moment, next time.

Penelope Trunk

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Web based single dating services provide a simple hassle free platform for those who want to meet single people. It takes some courage to walk out to someone and ask for a date, there is the constant fear of rejection. On the other hand, online single dating services allow you to meet people from all over the world and from all walks of life. If you are looking for a life partner or you want to be in a long term relationship then no where else can you have a greater choice as online.

Online dating portals have evolved to serve niche markets. There are websites that exclusively cater to people from specific social segments based on religion, sexual orientation, geographic location etc, for example, single dating services are available for single parents. There are free and paid dating services, the paid ones are subscription based. Paid services are more secure and provide better quality of service.

One major benefit of online dating services is that they provide a platform to connect people with similar goals. They also help you know people better before you meet them in person.

If you want to meet single people select bbw dating sites for singles, most portals allow you to sort by location, religion etc. Select the most popular dating services to maximize your chances of meeting your soul mate. Matchmaking and background check services are also provided by some subscription based websites.

The privacy and detachment that single dating services provide is also their short coming, the services can be easily manipulated by those with malicious intent. Sexual predators and criminals use dating portals to hunt for their victim,

Free services should be avoided as they have no security measures.Paid services are somewhat more secure as they collect credit card and related information. Run a background check on your online date before a face to face meeting, avoid furnishing any personal information. Choose public places for the first meeting and go with a friend. Love can be blind but keep your eyes open and play safe.

Related Sites

    Relationship Advice

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    So my hubby and I are reading this book together: “Traits of a Lasting Marriage.” I think the advice below can be for anyone seeking a long term relationship:

      Marriages are held together by understanding and meeting each other’s needs

    Here’s more of the excerpt: (my emphasis in bold)

      That understanding comes through taking sufficient time with each other to discuss problems, joys, dreams, goals, decisions, family matters– to talk until you really know how each thinks and feels about all areas of life and to keep up with the ways each is growing and changing.

      Couples who habitually dash past each other in the bedroom and bathroom as they hurriedly dress for work, or quickly gulp dinner standing at the kitchen counter before they rush off to separate meetings, or fall exhausted into bed late every night without energy to talk, cuddle, or make love are not building commitment. They are building disaster.

      Reasearchers have proven a simple principle which, if we think about it, we all know is true. Generally speaking, couples who get divorced have spent less time with each other than couples who stay married.

      Communication and compatibility are important to marital success, but taking time to be with each other has been found to be more important.

      We are deliberately using the term taking time because you do have to “take” the time from all the other forces in your daily life that squeeze in on your marriage relationship. We have found it helpful to schedule time with each other, which we consider as important as any other calendar appointment.

      We also have small daily times with each other that we keep strictly for each other–eating, reading the mail together, taking walks, chatting before going to sleep. You can build your own “together” times with whatever works for you.

      Remember, aside from spending time with God, spending time with your spouse is the most important thing you have to do.

    Dating Advice From A Girl

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    It’s easy to conclude that this job market is terrible for everyone, even young people. But I don’t buy it. I think it’s very bad if you are old, and not so bad if you are young. And that we get a skewed view of the stress level out there because older people tend to run big news operations-offline and on-and really have no sense of how younger people are handling the downturn.

    We read about how scared young people are, and how desperate they are for a job, but we don’t hear the other side: That young people are optimistic about their careers, their future and are doing well in the American economy. Underreported stories: Washington, D.C. is the easiest city to find a job, and young people love government jobs; farming is in a renaissance, and the local food movement is teeming with young people; healthcare and teaching are both booming; and while service-oriented work is hated by the top-down, rank-oriented mindset of baby boomers, Gen Y is much more collaborative and happy to work in the service sector.

    Here’s another bit of evidence of Gen Y optimism: The Wall Street Journal reports that applications to business schools are down 2%. That’s a small decrease, but business school applications historically go up in a bad economy, and they stay up until things get good again. That applications are down is evidence that young people do not perceive the job market as terrible.

    As the country moves to a knowledge-based economy, most Americans can no longer expect to earn more than the generation before them. In fact, Don Peck, writing in the Atlantic, explains that as the economy recovers it will look permanently different. This will not be a recovery where the skills of older people come back into demand; the jobs that emerge will be in new sectors, and the financial expectations of employees will permanently shift because of the new realities.

    Read the rest of this post at BNET.

    Penelope Trunk’s Brazen Careerist

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